Are caseworkers buried in paperwork instead of helping residents?
Disconnected case tracking, manual document handling, and lack of resident visibility create bottlenecks that delay services and erode trust.
It connects caseworkers, supervisors, and residents in one secure system, with real-time document processing, automated workflows, and full audit trails. Powered by AppSync, Cognito, and S3, it handles everything from intake to resolution.
Outcome
Faster case resolution, better resident outcomes, and a more accountable agency.

Caseworker and supervisor dashboards with full audit trail access
Resident self-service portal, case status, document uploads, and notifications
Admin panel with platform-wide KPIs and Cognito-backed user management
Real-time notifications via AppSync WebSocket subscriptions
Secure S3 document pipeline with automated processing workflows
Role-based access control across three distinct user tiers
Reduce case backlog with automated document intake and routing
Improve resident experience with self-service status and upload tools
Give supervisors real-time visibility into caseload and team performance
Maintain compliance with complete audit trails and role-based controls
Disconnected data, manual workflows, and reactive care models limit population health outcomes and increase costs.
Time-consuming document review, case analysis, and administrative tasks drain resources and limit capacity for high-value legal work.
Reactive approaches to public safety miss critical patterns and trends that could prevent incidents before they occur.
Managing properties, leases, and tenant relationships across fragmented systems creates friction and missed opportunities.
Parks, transit agencies, and planning teams lack the spatial analytics to measure equity, forecast demand, and justify investment decisions.
Fragmented recruiting, manual onboarding, and siloed workforce data create compliance risk and drain capacity from strategic HR work.
Request a demo and discover how PerceptiveAI can transform your organization.