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PerceptiveAI CMS

Are caseworkers buried in paperwork instead of helping residents?

Disconnected case tracking, manual document handling, and lack of resident visibility create bottlenecks that delay services and erode trust.

Overview

PerceptiveAI CMS is a role-based case management platform built for social service agencies and government teams.

It connects caseworkers, supervisors, and residents in one secure system, with real-time document processing, automated workflows, and full audit trails. Powered by AppSync, Cognito, and S3, it handles everything from intake to resolution.

Outcome

Faster case resolution, better resident outcomes, and a more accountable agency.

PerceptiveAI CMS illustration
Case ManagementSocial ServicesGovernmentDocument ProcessingAWS Marketplace
Key Capabilities

What PerceptiveAI CMS can do

Caseworker and supervisor dashboards with full audit trail access

Resident self-service portal, case status, document uploads, and notifications

Admin panel with platform-wide KPIs and Cognito-backed user management

Real-time notifications via AppSync WebSocket subscriptions

Secure S3 document pipeline with automated processing workflows

Role-based access control across three distinct user tiers

Benefits

Real impact on your operations

Reduce case backlog with automated document intake and routing

Improve resident experience with self-service status and upload tools

Give supervisors real-time visibility into caseload and team performance

Maintain compliance with complete audit trails and role-based controls

Ready to see PerceptiveAI CMS in action?

Request a demo and discover how PerceptiveAI can transform your organization.